KŌINI · ProductSupport
Can the app move my funds?
No. KŌINIjournal is read-only. It never asks for a seed phrase or private key and cannot sign anything. You only ever paste a public address.
How do drafts work?
Each detected swap on an address you added becomes a draft with the chain facts: token, side, size, execution price, fees, timestamp, and transaction link. Nothing enters your journal or analytics until you confirm it. You can edit, merge partial fills into one position, or dismiss anything that isn't a trade.
Why is PnL labeled "estimated"?
PnL is computed FIFO with gas, priority, and protocol fees included, from execution prices on the swaps themselves. When a price is missing or a fill is partial, the figure is flagged. We never present estimated PnL as audited PnL.
Something was classified wrong
Dismiss it as "not a trade" — and optionally add a rule so future events from the same counterparty are dismissed automatically. Rules are visible and editable in Settings.
How do I delete my account?
Settings → Delete account, in the app. This permanently erases your journal, screenshots, watched addresses, and account. You can export your journal as CSV first.
Need more help? Email support@koini.io — we answer every message. Please include the wallet nickname (never a seed phrase) and what you expected to see.